Privacy Policy

1. Introduction

This Privacy Policy describes how Back to Me Circle and Marta Rosa collect, use and protect personal information when you visit the website, join the circle, contact Marta or interact with the services.

By using this website or services, you acknowledge that you have read and understood this policy.

2. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Payment or billing information, if applicable
• Messages submitted through contact forms or email
• Information voluntarily shared during enquiries or participation
• Technical information such as browser, device, IP address and website usage data

3. How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Provide access to Back to Me Circle
• Manage membership communication
• Send relevant updates about sessions, support resources or community information
• Process payments, if applicable
• Improve the website and services
• Comply with legal obligations

4. Sensitive Information

Because the work may involve emotional wellbeing, you may voluntarily share personal or sensitive information during participation, in enquiries or through communication.

This information is treated with care and confidentiality. However, please avoid sharing urgent crisis information through the website or email. If you are in crisis, please contact emergency services or a qualified crisis support service in your country.

5. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent — when you voluntarily provide your information
• Contract — when processing is necessary to fulfil a service you have requested or purchased
• Legitimate interests — when processing is necessary for our reasonable business purposes
• Legal obligations — when we are required to process data by law

6. Confidentiality

Marta aims to protect the confidentiality of all communication. However, online communication is not always fully secure, and no method of electronic transmission can be guaranteed to be completely private.

Group spaces within Back to Me Circle require mutual respect and privacy from all members. Members are expected to maintain the confidentiality of anything shared by others within the circle.

7. Sharing Your Information

Your personal information is never sold to third parties.

Information may be shared with trusted service providers when necessary, such as:

• Payment processors
• Email platforms
• Hosting providers
• Legal or professional advisers

These providers are used solely to support the delivery of our services and are expected to handle data responsibly.

8. Data Storage and Security

Reasonable steps are taken to protect your personal data from unauthorised access, loss or misuse. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

9. Cookies and Analytics

This website may use cookies or analytics tools to understand website usage and improve the user experience. Cookies are small files stored on your device that help us analyse traffic and preferences.

You can manage cookie preferences through your browser settings.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, please contact us at martarosatherapy@gmail.com.

11. Third-Party Links

This website may contain links to third-party services, including Instagram and other external platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you visit.

12. Contact

For any questions about this Privacy Policy or how your data is handled, please contact:

martarosatherapy@gmail.com